Your questions, answered.
Quick housekeeping before we dive in: yes, "Crafted Hardwoods" is both our company name and our product name. We know! We used up all our creativity on the timber and had none left for naming. But at least you'll always know exactly who made it. ;)
If there's something specific we haven't covered here, get in touch. We're always happy to talk it through.
The basics
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Crafted Hardwoods is a solid engineered hardwood, available in various species. What makes us unique is that we start where most of the timber industry stops: the overlooked, lower-grade end of the resource, timber that would otherwise be chipped, pulped, or go down the value chain. We turn that resource into large, stable hardwood billets, ready for a wide range of architectural and construction applications.
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Our process starts with veneer, not logs. The rotary peeling happens upstream, where mills peel thin veneer sheets from lower-grade and juvenile logs. From there, our job is reassembly: around 300 of those veneer sheets are bonded together, layer by layer, under high pressure with our water-based nano-resin, until they form one solid, dimensionally consistent billet. It's less "milling a log" and more "rebuilding one from sheets”.
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We've got a real soft spot for Australian species, but the truth is, overlooked and lower-grade timber isn't a uniquely Australian problem. It's happening in forests all over the world, and there's no reason to ignore a good resource just because of where it grows. So we also draw on selected species from overseas, sourced with the same standards we hold ourselves to at home.
In terms of the resource itself, that timber comes from two sources:Plantation logs: juvenile trees, thinnings, or logs too small to make a sawlog, typically destined for pulp or short-life uses rather than sawmilling.
Mill fall-down: logs and sections graded out at the sawmill because they don't meet spec for structural or appearance-grade cuts.
Wherever it's coming from, every species we source carries an FSC® or PEFC (Responsible Wood) chain of custody claim. This means our supply chain is independently verified and our stock can be traced back to source, ruling out illegal logging, deforestation, and conversion of natural forest to plantation. Timber that can't clear that bar doesn't make it into our supply chain.
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Because it's genuinely good material.
But there's also a bigger picture worth understanding: once you see how much of the annual harvest never reaches construction, architecture, or design at all, using this material stops feeling like a trade-off and starts making obvious sense. Our process gives that timber a second chance to become something high-performing and good-looking in its own right, while easing pressure on the higher-grade logs everyone else is competing for.
Our process also recovers roughly double the usable timber from every log compared to conventional milling, a yield most of the industry simply can't match. -
Yes, and proudly so. The manufacturing happens in Adelaide, and it's a process no one else in Australia is running.
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What makes Crafted Hardwoods different comes down to a lot, but here are the three things that matter most.
A lot of engineered timber products rely on formaldehyde-based adhesives to hit their structural performance. Ours doesn't.We didn't want to choose between a material that performs and one that's genuinely safe to be around, so our adhesive, a water-based nano-resin, was developed to do both. That makes our material well suited to internal applications without compromising indoor air quality.
We’re real hardwood through and through, not a veneer skin over a dissimilar core.With a veneer-over-core product, there's a thin decorative layer of "real" timber on top, and something else underneath it (MDF, particleboard, ply substrate). If you sand too deep, rout an edge, or cut a profile, you can go straight through that thin layer and expose the different-looking, different-performing material underneath, a visible defect that ruins the piece.
With our material, that risk doesn't exist. You can sand, machine, or shape it at any depth or angle and it's the same timber all the way through, no "wrong layer" to accidentally expose.
Don't let the word "engineered" fool you: on site, our material behaves like solid timber, and needs to be handled that way.That means handling, storage, acclimatisation, and installation should follow solid timber practice, not the shortcuts sometimes taken with engineered products. Get that right, and it performs exactly as it's meant to.
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Our goal is accessibility, not exclusivity. We aim to price in line with conventional solid hardwood and comparable architectural timber products, not as a premium or specialty material.
Where we genuinely pull ahead is at scale. In traditional solid timber, large sections are rare by nature, a mature log only yields so much clear, wide material, so the bigger the section, the steeper the price. For us, it's the opposite. Large, wide sections are simply what our process makes, not something we have to hunt for in a handful of exceptional logs. So the sizes that cost a premium in solid timber are, for us, business as usual, and priced accordingly.
Sustainability & Certification
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Yes, Crafted Hardwoods is Chain of Custody certified under both FSC (certificate C209115) and PEFC (PEFC/21-31-397).
If your project needs the formal certified claim on your order, flag it when you're ordering. All our timber is responsibly sourced regardless, but the certified claim transfer is a paperwork step we action per order, not something applied automatically to every purchase. -
We do, and we're genuinely proud of it!
Our Blackbutt carries an independently verified Product Carbon Footprint under ISO 14067, giving us a verified benchmark to build from and compare future species against. Visit the Carbon Footprint page for all the data.
We’ve also done a full breakdown of how ReFramed stacks up against aluminium framing, and how that plays into Green Star Fitouts v1 Credit 27 specifically, over on the blog.
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Yes, that's what our Declare Label (CHW-0001) is for. It works like a nutrition label for building products, full ingredient disclosure up to 100 parts per million, Red List screening, and end-of-life information in one place. It covers our full species range as a single product family, and our material is LBC Red List Approved, meaning no Red List ingredients. It's publicly viewable on the Declare database.
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Circularity actually starts before the product even exists. Our raw material comes from timber that's already been passed over once, lower-grade logs and mill fall-down redirected into something higher-value instead of pulp or short-life uses. That's the first loop closed.
The material itself is built for a second life too. Because it's solid all the way through, not surface-applied, it can be cut, reworked, and remachined just like any solid timber, so reuse and remanufacture are genuinely on the table at end of first use, not just recycling or disposal.
On top of that, we're piloting a Circular Timber Stewardship Program for our ReFramed system, exploring formal take-back and remanufacture pathways so framing can be recovered and given a second application rather than ending its life after one fit-out.
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Technically, yes. But "recyclable" undersells what actually makes this material good news at end of life.
Most timber recycling means downcycling: a solid board gets chipped, pulped, or pressed into something lower-value than what it started as, mulch, particleboard, or fibre for a completely different product.
We think the better question for timber products should be: can this material be reused, remachined, or reworked? Because this is what keeps the material’s value intact, and in circulation for longer.
And the answer is yes. Being solid all the way through is what makes reuse and remachining possible. -
Our adhesive is a water-based nano-resin that biomimics the natural lignins found in trees, so it's working with timber's own chemistry. There's no added formaldehydes or harmful chemicals.
We’ve had our material independently tested for VOC and formaldehyde emissions, and the results sit well below applicable limits for indoor air quality, including Green Building Council of Australia's Green Star Design & As Built v1.3 and Green Star Interiors v1.3 VOC requirements.
Our Declare Label puts all of this on the public record, and it's also what supports our alignment with the Living Building Challenge's Health + Happiness Petal, one of the strictest frameworks in the building industry when it comes to material health.
Architects & Designers
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If traditional hardwood can do it, Crafted Hardwoods can do it too.
Our material has been specified across commercial fitouts, residential builds, and community projects alike, from office linings and glazing frames to home flooring, staircases, and furniture. "
Most common applications include:Internal linings, staircases, dowels and handrails, battens, benchtops and joinery, furniture, door jambs, glazing frames (our ReFramed system), flooring, posts and beams, external cladding and soffit.
If it's not on the list, ask. We can usually still help, or connect you with a maker who can. See all applications → -
Yes. Applying a tinted coating can be really useful to match a broader material or joinery palette. Talk to us early, and we can recommend the right coating or take care of that step for you before it arrives on site.
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It's as simple as picking a species and a cut option (Backsawn or Quartersawn), then writing it on your schedule. So for example "Crafted Hardwoods Blackbutt, Backsawn.
But writing it down is only half the job. Timber gets substituted more often than people realise, usually late in the process, when someone further down the chain reaches for whatever's familiar or already on hand rather than tracking down the material actually named in the drawings. The fix is simple: make sure the choice is clearly flagged as intentional. A quick chat with us early on helps too. We can confirm availability and lead times, and make sure your intent carries through from drawings to delivery, rather than getting quietly swapped for "something similar."
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Mostly, the aesthetics. Both cuts come from the same billet and sit at the same price point. But Backsawn gives a bolder, more expressive grain with more natural variation (great for a warm, rustic feel). Quartersawn gives a tighter, more linear, more consistent grain (good for a cleaner look).
Quartersawn is available in larger single-piece widths (up to 500mm) than you'd typically get in traditional quartersawn timber. All species come in either cut. But for Tasmanian Oak and White Gum specifically, we often recommend Quartersawn on large visible faces (flooring, wall linings, wide panels), since Backsawn can read quite busy at that scale. Full grain cut guide →
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For ReFramed specifically, yes. Our Cost Planner gives you a full bill of materials and indicative pricing in minutes. For everything else, get in touch and we'll work through accurate costs and lead times with you directly.
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Genuinely, yes, and it's a good fit, not just a technical tick. Green Star is pushing the industry toward materials that are transparent, lower-impact, and properly accounted for, and that's exactly the territory we live in. Our species can be supplied FSC® or PEFC certified (on request), our whole range carries a Red List Approved Declare Label. Together, these put our Responsible Product Value (RPV) in Best Practice territory under the Green Star Responsible Products Framework.
There's also a specific win worth calling out: Credit 27, upfront carbon reduction. This is where ReFramed does some of its best work. Swapping aluminium glazing frames for ours is a straightforward ways to meaningfully shift a project's upfront carbon number.For the full breakdown of where we fit across a Green Star Fitouts submission, read Crafted Hardwoods and Green Star Fitouts: A Specifier's Guide.
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Yes, and it's the kind of project we love being part of.
LBC asks hard questions about what's in a material and where it came from. We can supply FSC® certified timber, which matters here specifically: LBC 4.1 calls for FSC by name for the bulk of a project's wood (Imperative 14). Alongside that, our Red List Approved Declare Label aligns directly with the Materials Petal, giving project teams the ingredient transparency and Red List screening that imperative requires.
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Yes, for the ReFramed system and our internal lining range. Download CAD + Revit files →
Builders, Joiners & Makers
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Yes. In most instances, machining Crafted Hardwoods is just like working with any solid timber. It cuts, glues, nails and screws like a solid section. Working with Crafted Hardwoods guide →
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A little, and that's normal. It behaves the same way natural hardwood does, expanding and contracting with temperature and humidity. The upside: it's generally more consistent than solid timber on the market, and less prone to internal stress. Still allow for movement, especially in wider boards, and detail it properly.
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Not accurately. Our nano-glue and folded veneer structure mean standard pin-type moisture meters aren't calibrated for reliable readings on our material. The most accurate method is an oven dry test. Get in touch and we can arrange one, or talk you through the process.
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Like any solid timber, stack it flat, keep it dry, and keep it out of direct weather. And don't skip the acclimatisation step to save time; it matters more here than people expect.
Timber needs to adjust to the temperature and humidity of the space it's actually going into before it's fixed in place, and skipping that step is one of the more common causes of movement issues after installation, on any timber product, ours included. Give it the time it needs before you start cutting and fixing, and you'll get a far more predictable result.
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Blackbutt and NSW Spotted Gum are both Durability Class 1 and perform well in exterior above-ground applications when installed, coated and maintained appropriately. Tasmanian Oak and White Gum can also go outdoors, but need H3 treatment and extra protection first.
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Yes, and it's the kind of project we love being part of.
Our material meets high structural standards, rated up to F27 depending on species, and is rated Fire Group 3, the standard for many commercial and residential applications. Blackbutt and NSW Spotted Gum are also certified to BAL-29 for bushfire-prone areas. Full technical specs (MOE, MOR, Janka, fire group numbers, BAL ratings) are in our Species Info Sheet.
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We produce billets that are 2500mm x 500mm x 250mm, from there we cut to suit the application.
Width and thickness are tailored to your project. We can supply Backsawn up to 250mm wide, and Quartersawn up to 500mm wide, both in a single piece up to 2450mm long.
Homeowners & DIYers
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We don't have a showroom of our own, but if you're in Melbourne, you're in luck: Provans and Circa both have displays of our material. Paradise Timber (QLD) and HammerSmith (SA) stock it too. It's worth checking with them directly to confirm whether the species and application you have in mind is something they stock.
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For furniture and objects, that's where our makers come in. Head to our Makers page to see who's currently working with our timber; some take commissions, others sell finished pieces, and every maker sells directly.
One exception: our STAY stool which is sold directly through us.
If you're after our material for an architectural application, like internal lining, flooring, cladding, etc, get in touch and we'll help from there. -
Not quite. If you're a DIYer or planning a smaller home project, that's no problem at all, and we encourage you to contact us so we can confirm species, cut option, quantities, and lead times properly, and make sure our material is right for your project. We ship nationwide, so wherever you are in Australia, we can get material to you.
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Pretty much anywhere you'd use hardwood timber. Inside, it works well for flooring, wall and ceiling linings, benchtops, joinery, staircases, and furniture. It also handles doorframes, skirting, and battens nicely.
Outside, Blackbutt and NSW Spotted Gum are naturally durable enough for exterior use, so they suit cladding, decking-adjacent applications, and outdoor furniture, so long as they're properly installed, coated, and maintained. -
It's a fair thing to ask, especially if you're sensitive to indoor air quality or building with health top of mind. Our adhesive has no added formaldehyde, and independent testing shows VOC emissions well below recognised green building thresholds. Like any natural timber, our material emits trace levels of VOCs from the wood itself, that's true of solid timber generally, not something specific to our process. Our Declare Label lays out exactly what's in the product and how it's been tested.
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Unless you have ordered a pre-finished product, yes. Just like any solid timber, our material needs to be coated for protection. There’s nothing tricky about it thoug :). We're happy to recommend the right product for your specific application, or your local timber store will be able to point you in the right direction too.
